Usage of the Site
You must use QuestShelter.com only for lawful purposes. You may not use the site in any way that violates applicable local, national, or international law. You are responsible for ensuring that your use of the site does not infringe on the rights of any third party. Any unauthorized use of the site may result in termination of your access.
Account Responsibilities
If you create an account on QuestShelter.com, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.
Product Information
Order Acceptance
Your order is an offer to purchase a product from us. We may accept or decline your order for any reason, including but not limited to product availability or errors in the pricing of the product. If we decline your order, we will notify you and may offer alternatives if available.
Shipping and Delivery
We aim to process and ship orders promptly. However, we do not guarantee delivery dates. Shipping times may vary based on your location and the shipping method selected. You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or other issues beyond our control.
Returns and Refunds
We accept returns within a specified period after delivery. To be eligible for a return, items must be unused and in their original packaging. You must contact us to initiate the return process. Refunds will be processed after we receive and inspect the returned items. Please note that shipping costs are non-refundable.
Contact Information
If you have any questions or concerns regarding these terms or your use of QuestShelter.com, please contact us at [email protected]. We are here to assist you and ensure a positive shopping experience.